Get even more out of your Mercedes-Benz.
Mercedes-Benz App is your key to the digital world of Mercedes-Benz and to many valuable functions.
Mercedes-Benz
Discover a digital world full of possibilities.
Do you want to get more out of every journey with your Mercedes-Benz or make life easier for yourself? No problem, with your Mercedes me ID, our Digital Extras and the Mercedes-Benz Apps, you are always connected to your vehicle. You experience even greater comfort, service and safety, even when you're not sitting in your Mercedes-Benz.
Mercedes me ID
Your key to the digital world of Mercedes.
Log in with your Mercedes me ID to get more out of your Mercedes-Benz. Because with your Mercedes me ID and your agreement to the Mercedes me Connect Terms of Use, you can use our Digital Extras and set up your vehicle according to your wishes and needs.
;Resize=(600,450) "Your key to the digital world of Mercedes | Mercedes me | Connect your car | Mercedes-Benz")
Digital Extras
That certain extra for your Mercedes-Benz.
Rediscover your Mercedes-Benz and enjoy even more comfort, service and safety with our Digital Extras. Use your smartphone to operate your vehicle remotely. Customise many functions of your Mercedes-Benz, always keep an eye on your vehicle, charge it more conveniently, and much more.
Mercedes-Benz Apps
Connected directly to your Mercedes-Benz.
Discover the versatile apps for your Mercedes-Benz, all of which have one thing in common: each one establishes a direct connection between you and your vehicle. So you always have a clear view of everything - even when you're not sitting in your Mercedes-Benz.
MBUX Voice Assistant
"Hey Mercedes"
Talk to your Mercedes-Benz and get to know your vehicle as you've never experienced it before. With the MBUX Voice Assistant, it listens to what you say. Without learning commands beforehand. This Digital Extra is already installed in your Mercedes-Benz before you start the engine for the first time. All you need to do is activate the MBUX Voice Assistant in your vehicle or via your service management. Your vehicle reads text messages aloud, checks the weather at your destination, finds the fastest route or the perfect radio station - all it takes is "Hey Mercedes"
;Resize=(600,450) "\"Hey Mercedes\" | Mercedes me | Connect your car | Mercedes-Benz")
How it works
Use Digital Extras and Mercedes-Benz App now.
- Create a personal Mercedes me ID, agree to the Terms of Use and link your vehicle to your user account.
- Activate, renew or purchase Digital Extras in the Mercedes-Benz Store if they are offered for your vehicle. After activation, these are automatically made available in your Mercedes-Benz. The initial activation of the standard services is possible within 1 year from the first registration or initial start-up by the customer, whichever comes first.
- In the Mercedes-Benz App you will find everything you need to know about your Digital Extras. View your Mercedes-Benz account online here too.
;Resize=(600,450) "Use Digital Extras and Mercedes me App now | Mercedes me | Connect your car | Mercedes-Benz")
FAQs
Do you still have questions about Mercedes-Benz?
Would you like to know more about Mercedes me connect? Find the most important questions and answers about registration, payment and use here.
To use Mercedes me connect, you first need a Mercedes me ID. To register for Mercedes me connect, please follow these steps:
1. Download the Mercedes-Benz App from the App Store or Google Play.
2. Enter your telephone number or email address and tap "Next". Complete your personal information.
3. Read the Terms of Use and tick the box to accept them.
4. Tap on "Register".
5. Enter the verification code sent to your smartphone or email address to complete the registration process.
You get some Mercedes-Benz standard services with your vehicle that you don't have to buy.
These are some of our most popular services and are free of charge:
- Remote Door (Un-)lock
- Vehicle Tracker
- Personalisation
- Pre-Entry Climate Control
- Live Traffic Information
- Send2Car
However, to benefit from additional services, a purchase is necessary.
To purchase a Mercedes-Benz service, please visit the Mercedes-Benz Store online website and buy the services.
There are two ways to renew services or purchase new services:
- You will receive a reminder by email 2 weeks before the end of the term. Simply follow the link in the email to renew your services.
- You can purchase new services and extend terms at any time in the Mercedes-Benz Store online. The services will then be automatically appended to your current terms.
Please follow these steps to renew or purchase services that are ending:
1. Open the Mercedes-Benz Store on the Website.
2. Login with your Mercedes me ID
3. Tap "Renew" in the menu.
4. Select your desired term.
5. Tap on "To payment".
6. Tap on "Order at cost now" to complete your order.
With the Mercedes-Benz App, you can set up your Mercedes-Benz EQ before you set off. In the following, we explain how to set the desired state of charge, specify a departure time and initiate pre-entry climate control.
To set the maximum state of charge:
1. Open the Mercedes-Benz App.
2. Tap on "Charging options".
3. Tap on "Maximum state of charge", select "100%" and tap on "Apply". Your Mercedes is now configured for the highest possible state of charge.
To specify departure time:
1. Open the Mercedes-Benz App.
2. Tap on "Charging options" and then on "Departure time".
3. Select "One time" for a single trip or "Weekly profile" for a recurring trip.
4. Choose your departure time. If you have specified "Weekly profile", also select the desired days of the week.
5. Tap "Save" in the top right corner of the screen to save your new departure time.
To set up pre-entry climate control:
1. Open the Mercedes me App.
2. Tap on "Charging options" and then on "Pre-entry climate control".
3. Select "Temperature"
4. Set a temperature for the driver's seat or the front passenger seat. Optionally, you can also select "Entire vehicle".
5. Tap "Save" to save your pre-entry climate control settings. You have thus set up pre-entry climate control for your vehicle.
Please follow these steps to lock and unlock the vehicle doors via the Mercedes-Benz App:
1. Open the Mercedes-Benz App.
2. Select "Lock status".
3. Check the lock status at the top of the screen to see if the doors are locked or open.
4. Tap the button to lock or unlock the doors.
5. Enter your four-digit PIN to confirm or use Face ID.
With Send2Car, you can send an address direct to your vehicle via the Mercedes-Benz App. Once you have confirmed the destination, your navigation system will take you there.
Please follow these steps to send a destination to your vehicle:
1. Open the Mercedes-Benz App.
2. Tap on "Your location".
3. Select your destination by searching for a city or address.
4. Tap on "Route".
5. Tap on "Send address to vehicle".