Built-in and always available

Mercedes me "Accident and breakdown management".

Built-in and always available: Mercedes me "Accident and Breakdown Management". By pressing the Mercedes me button or via the telephone book entry in your address book, your vehicle will establish a voice connection with our Customer Assistance Center. This will automatically transmit your location and other relevant information, such as the vehicle identification number, if you have activated the service. This means that the nearest Service24h employee will look after you and your vehicle immediately, even if you do not know yourself for sure where it is your vehicle has broken down.

The Mercedes me button is pressed in the overhead control panel of a Mercedes-Benz.

Star Assist

Breakdown assistance.

Complete Confidence

With the purchase of your Mercedes-Benz, you have entered an exclusive club of luxury, performance and comfort. These features can be experienced in every detail of your vehicle and in every aspect of the after-sales service. It all combines to make owning a Mercedes-Benz a truly distinctive experience. One of the exclusive benefits available to Mercedes-Benz owners is “Star Assist”, a 3-year comprehensive assistance program that is available 24 hours a day throughout Thailand.

 
Quality of Response
Whenever and wherever you are in need of assistance, you are just one phone call away from experienced Star Assist coordinators, fluent in both English and Thai, who will quickly arrange the help you need.
 
Contact STAR ASSIST at
1250 or 02 028 0420