Information on online purchasing.
There are three options for paying for your new vehicle in the Mercedes-Benz Online Showroom following a reservation: Leasing, financing or purchase. If you want to buy your dream vehicle, it's quick and easy.
I would like to buy my desired vehicle that I reserved in the Mercedes-Benz Online Showroom afterwards. What advantages does this payment option offer me?
If you would like to pay for your desired vehicle directly with your own funds, we offer you this at attractive business customer conditions. You benefit from unlimited mileage and do not have to commit to a contract term. This means that you control your vehicle from the very beginning and without restrictions. Payment is made simply by bank transfer and the vehicle is then registered and handed over to you.
What advantages do I have by buying gap insurance?
Purchase price protection protects you from unforeseeable financial risks, for example due to a total loss or if your vehicle is stolen. To ensure that you survive this and other cases without financial loss, purchase price protection closes the gap between the purchase price and the replacement value. It is valid for up to 48 months.
Gap insurance has a fixed monthly premium. The exact premium amount depends on the vehicle class. If you also purchase your new vehicle here in the Online Showroom after the claim, even the deductible is waived. This will save you additional money.
Information on online leasing.
Here you will find answers to the most frequently asked questions about leasing:
What is leasing?
When you lease a vehicle, you only pay for the use and not for the purchase. In addition to the term, the leasing application also specifies the expected mileage in kilometres. If you drive more or fewer kilometres than agreed, these will be charged transparently on the basis of contractually guaranteed rates. The leasing application also specifies the amount of the monthly lease payments and any special lease payment at the beginning of the contract. At the end of the contract term, simply return the vehicle conveniently to Mercedes-Benz.
For whom is leasing suitable?
Leasing is ideal for both business and private customers if you do not want to use a vehicle forever, but only for a certain period of time. A leasing contract gives you exactly this freedom. Favourable, individually fixed leasing instalments - depending on the amount of the optional special leasing payment - give you financial leeway while you are still always on the road in an up-to-date model. In contrast to financing, the monthly lease payment does not account for the total value of the vehicle, but only the loss in value of the vehicle during this period. So with leasing, you only pay for the use of the vehicle. Another plus when leasing a company car: the possible tax advantages.
When is it possible to end the contract early?
Please contact our customer service team at 1250 press 2 for mor information.
Can I view and manage my contract online during the contract period?
You can check the payment status, download barcode, amend personal information or contact Mercedes-Benz Mobility customer service conveniently at anywhere and anytime.
How can I change my bank details during the contract period?
You can change yourpersonal information easily and conveniently at any time in the Mercedes-Benz finance application of Mercedes-Benz Mobility.
Information on online financing.
What happens if my loan application is rejected?
In the event of a negative credit check, Mercedes-Benz Bank AG will not be able to process your financing request. You still have the option of purchasing your reserved vehicle in cash.
Is early repayment of the loan possible?
Unfortunately, an advanced repayment of the loan is not possible for commercial customers. For further information, please contact our customer service.
For individual commercial customers: No, early repayment of the loan is unfortunately not possible. For further information, please contact our customer service.
You can reach us by phone (1250) and by email (sales_consulting_th@mercedes-benz.com). You can reach us Monday to Sunday from 8 a.m. to 10 p.m.
When does the borrower receive the vehicle documents (registration certificate part II)?
The registration certificate part II of the financed vehicle will be sent to the borrower as soon as all claims of Mercedes-Benz Bank AG have been settled by the borrower. This is usually after the end of the contract.
When is the financing contract terminated?
Standard financing is terminated upon receipt of the last monthly instalment, whereupon the registration certificate part II is automatically sent to you. If it is Plus3 financing, you will receive a request three months before the end of the contract to enquire what you wish to do with the agreed final instalment.
You have the following options:
- Keep the vehicle
Once the agreed final instalment has been paid, the vehicle is yours. Alternatively, of course, you can continue to conveniently finance the final instalment.
- Continue financing and driving
You can return your vehicle at the contractually guaranteed residual value, provided you have kept to the agreed mileage and the vehicle is in contractual condition. If you wish, you can switch immediately to a new vehicle of your choice. The return option is based on a supplementary agreement to the Plus3 financing contract, which is concluded directly between you and your Mercedes-Benz partner. The agreed buy-back conditions apply.
- Returning the vehicle
You can return your vehicle at the contractually guaranteed residual value, provided it is within the agreed mileage and the vehicle is in contractual condition. If you wish, you can switch immediately to a new vehicle of your choice. The return option is based on a supplementary agreement to the Plus3 financing contract, which is concluded directly between you and your Mercedes-Benz partner. The agreed buy-back conditions apply.
s related to your contract.
How can I change my bank details during the contract period?
You can change yourpersonal information easily and conveniently at any time in the Mercedes-Benz finance application of Mercedes-Benz Mobility.