Help & Contact.
We are there for you.
For individual questions and requests, please contact authorized dealer or contact to Customer Services call 1250 press 3 or email sales_consulting_th@mercedes-benz.com. You can reach us from Monday to Sunday: 8.00 a.m. - 10.00 p.m.
Frequently asked questions
- Which vehicles are available in the Mercedes-Benz Online Showroom?
- How does online ordering work in the Mercedes-Benz Online Showroom?
- Can I cancel my order?
- How do I get my vehicle?
- My desired vehicle is not available in the Mercedes-Benz Online Showroom. What can I do?
- I do not have sole right of representation. Can I order a vehicle at commercial customer terms nonetheless?
Help topics.
Your order - this is how it works.
This is how you can easily find your new Mercedes-Benz.
3 Steps to Verify with Mercedes-Benz
Customer Services:
1250 press 3
Or you can reach us via Live Chat, Monday to Sunday: 8.00 a.m. - 10.00 p.m.