Contact Us

Contact Us

Customer Contact Center (CCC) 1250

The Customer Contact Center (CCC) serve as a first point of contact for our valued customers will both assist customers with any enquiries and questions related to the general product and brand information including financing and insurance of Mercedes-Benz Leasing.

The CCC will be extending its “which is a round-the-clock road side assistance” for our customers. We also value your feedback which you may have about your experiences with Mercedes-Benz as we are committed to continuously deliver the highest level of services to our valued customers.

  • Star Assist (Roadside Assistant)  

Operation Hours : Monday to Sunday : 24/7 service (Contact CCC Agent, Press 1 for Thai, or Press 5 for English)

  • Customer Service (After Sales Service)

Operation Hours : Monday to Sunday : 24/7 service (Contact CCC Agent, Press 4 for Thai, or Press 8 for English)

  • Purchase vehicle (Sales and Marketing)

Operation Hours : Monday to Saturday : 8.30 a.m.- 7.00 p.m. (Contact CCC Agent, Press 3 for Thai or Press 7 for English)

Tel : 1250
Email : cs.tha@cac.mercedes-benz.com

Contact us here

 

Mercedes-Benz Leasing (Thailand) Co., Ltd. 

AIA Sathorn Tower,
21st Floor 11/1 South Sathorn Road,
Yannawa, Sathorn, Bangkok, Thailand 10120

MB Leasing changes office hours for the visit at AIA Sathorn Tower Office 21st Floor, to Mon – Fri, 10:00 – 15:00 during 23 Mar – 3 Apr, 2020 in responding to government policy to prevent the spread of COVID-19. Customers can still contact us for normal work hours at 1250 press 2 or Customer Online Service at www.mymbfs.com

Please be apologized for any inconvenience caused.

 

Mercedes-Benz (Thailand) Limited. 

AIA Sathorn Tower,
20th Floor 11/1 South Sathorn Road,
Yannawa, Sathorn, Bangkok, Thailand 10120

Operation Hours : Monday to Friday : 8.30 a.m.- 5.30 p.m
Tel : +662 034 1000
Fax : +662 034 1234