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Customer Contact Center (CCC) 1250

The Customer Contact Center (CCC) serve as a first point of contact for our valued customers will both assist customers with any enquiries and questions related to the general product and brand information including financing and insurance of Mercedes-Benz Leasing.

 

The CCC will be extending its “which is a round-the-clock road side assistance” for our customers. We also value your feedback which you may have about your experiences with Mercedes-Benz as we are committed to continuously deliver the highest level of services to our valued customers.

- Star Assist (Roadside Assistant)
Operation Hours : Monday to Sunday : 24/7 service (Contact CCC Agent, Press 1 for Thai, or Press 5 for English)

 

- Customer Service (After Sales Service)
Operation Hours : Monday to Sunday : 24/7 service (Contact CCC Agent, Press 4 for Thai, or Press 8 for English)

 

- Purchase vehicle (Sales and Marketing)
Operation Hours : Monday to Saturday : 8.30 a.m.- 7.00 p.m. (Contact CCC Agent, Press 3 for Thai or Press 7 for English)

 

Tel : 1250
Email : cs.tha@cac.mercedes-benz.com

Customer Contact Center (CCC) 1250

The Customer Contact Center (CCC) serve as a first point of contact for our valued customers will both assist customers with any enquiries and questions related to the general product and brand information including financing and insurance of Mercedes-Benz Leasing.

 

The CCC will be extending its “which is a round-the-clock road side assistance” for our customers. We also value your feedback which you may have about your experiences with Mercedes-Benz as we are committed to continuously deliver the highest level of services to our valued customers.

- Star Assist (Roadside Assistant)
Operation Hours : Monday to Sunday : 24/7 service (Contact CCC Agent, Press 1 for Thai, or Press 5 for English)

 

- Customer Service (After Sales Service)
Operation Hours : Monday to Sunday : 24/7 service (Contact CCC Agent, Press 4 for Thai, or Press 8 for English)

 

- Purchase vehicle (Sales and Marketing)
Operation Hours : Monday to Saturday : 8.30 a.m.- 7.00 p.m. (Contact CCC Agent, Press 3 for Thai or Press 7 for English)

 

Tel : 1250
Email : cs.tha@cac.mercedes-benz.com

Mercedes-Benz Leasing (Thailand) Co., Ltd. 

AIA Sathorn Tower,
21st Floor 11/1 South Sathorn Road,
Yannawa, Sathorn, Bangkok, Thailand 10120

Operation Hours: Monday to Friday: 8.30 a.m. – 5.30. p.m.
Tel: 1250 press 2 or Customer Online Service at www.mymbfs.com

 

According to the Covid-19 situation in Thailand, there is an increasing rate of infected people in several areas. To prevent the spread of the COVID19 virus, we highly appreciate your cooperation to refrain a direct contact at Company's office. In case of documents delivery, kindly be advised to use the postal service. You may still contact us via “Customer Online service” at www.mymbfs.com or email : mblt_customerservice@daimler.com

Mercedes-Benz Leasing (Thailand) Co., Ltd. 

AIA Sathorn Tower,
21st Floor 11/1 South Sathorn Road,
Yannawa, Sathorn, Bangkok, Thailand 10120

Operation Hours: Monday to Friday: 8.30 a.m. – 5.30. p.m.
Tel: 1250 press 2 or Customer Online Service at www.mymbfs.com

 

According to the Covid-19 situation in Thailand, there is an increasing rate of infected people in several areas. To prevent the spread of the COVID19 virus, we highly appreciate your cooperation to refrain a direct contact at Company's office. In case of documents delivery, kindly be advised to use the postal service. You may still contact us via “Customer Online service” at www.mymbfs.com or email : mblt_customerservice@daimler.com

Mercedes-Benz (Thailand) Limited. 

AIA Sathorn Tower,
20th Floor 11/1 South Sathorn Road,
Yannawa, Sathorn, Bangkok, Thailand 10120

Operation Hours : Monday to Friday : 8.30 a.m.- 5.30 p.m
Tel : +662 034 1000
Fax : +662 034 1234

Mercedes-Benz (Thailand) Limited. 

AIA Sathorn Tower,
20th Floor 11/1 South Sathorn Road,
Yannawa, Sathorn, Bangkok, Thailand 10120

Operation Hours : Monday to Friday : 8.30 a.m.- 5.30 p.m
Tel : +662 034 1000
Fax : +662 034 1234

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