Mercedes-Benz ensures a Worry free Driving Experience with
“Mercedes-Benz Service Plus”
4 July 2016

Mercedes-Benz (Thailand) Limited offers a flawless driving experience with revised benefits and purchase conditions for the renowned “Mercedes-Benz Service Plus” after-sales options. To meet the extensive needs of every owner, the “Star Assist” now becomes a standard roadside service, included in all four customer-oriented service packages, included extended warranty programs. These first-rate after-sales bundles are backed by the use of Mercedes-Benz Genuine Parts and Mercedes-Benz Lubricants imported from Germany under strict supervision and execution by certified service personnel. For best-in-class service accessibility, all 31 authorized service centers of Mercedes-Benz nationwide are ready to serve all owners of Mercedes-Benz cars in their vehicle servicing needs.

Mr. Putthi Tulayathun, Vice President in After-Sales of Mercedes–Benz (Thailand) Limited, said: “Mercedes-Benz (Thailand) Limited thanks customers who trust in our successful ‘Mercedes-Benz Service Plus’ program. This service and warranty privilege, introduced and co-managed by Mercedes-Benz Leasing (Thailand) Limited since 2014, is based on our commitment to offer ‘The Best’ products and services to both current and potential customers. All four selective packages cover the expense of genuine parts and labor for every regular mileage check, major wear and tear parts replacement under normal usage conditions, and other maintenance works based on criteria specified in each package. Aside from these service and warranty extension packages, we are doubling our benefits by offering a 24/7 roadside service known as the Star Assist as part of every service program. From now on, current car owners who are under the 3-years warranty period and customers who purchase new or pre-owned Mercedes-Benz vehicles from any authorized channel can choose any of the four service options under Mercedes-Benz Service Plus program to ease concerns about future service costs.”

“The Mercedes-Benz Service Plus program releases customers from unexpected service expenses, inflation, or future price increases. They can extend warranties for their cars to up to five years with unlimited mileage. This enhanced service program ensures customers preserve vehicle value and maintain safety integrity as only Mercedes-Benz Genuine Parts and Mercedes-Benz Lubricants are used by our maintenance staff who are all trained under our global guidelines. Customers can choose to bring in their cars for service at any preferred authorized service centers of Mercedes–Benz nationwide”, Mr. Putthi added.

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