บริษัท เมอร์เซเดส-เบนซ์ (ประเทศไทย) จำกัด เราไม่เพียงเป็นเลิศเฉพาะการสร้างสรรค์ยนตรกรรมเท่านั้น แต่เรายังคงความเป็นหนึ่งในการเสนอโอกาสแห่งความก้าวหน้าให้กับคนรุ่นใหม่อีกด้วย ทั้งหมดนี้เกิดจากความมุ่งมั่นในการรักษาคุณภาพในระดับที่เหนือมาตรฐานด้านการจัดการและการพัฒนาทรัพยากรบุคคล

Job scope :


• Define A/S Product Marketing Strategy in order to develop A/S activities
• Conduct Marketing Analysis report to measure parts marketing development to make marketing plan
• Conduct Marketing Strategy and develop Central Billing Activities
• Conduct & Update After Sales website for all after sales product
• Develop A/S product to increase customer traffic in dealership and measure the program success

Qualifications :

• Master/ University Graduate in any field
• At least 5 years working experience in Marketing if possess experience in After Sales business is preferable.
• Possess strong analytical, interpersonal, and leadership skills
• Creative and highly responsibility
• Good command of spoken and written English
• Good attitude and work well under pressure
• Computer literacy and able to work with other people in team environment

Job scope :

• Administer and Support HR-related activities
• Maintain HR database and leave record system
• Data analysis on HR database and tracking on the monthly basis
• Handle any required tasks needed in HR area


Qualifications :

• University Graduate in any field preferable in Human Resources Management
• 2 years working experience in related field if possess experience in Human Resources function is preferable.
• Good command of spoken and written English
• Good attitude and work well under pressure
• Good Service mind and working well in teamwork environment
• Computer literacy

Job scope :

• Develop, implement and monitor customer process & support policy to achieve efficient and high qualitative processes
• Analyze performances of Customer Process & Support and implement necessary actions to increase customer satisfaction
• Supervise and assist handling of dealers order follow ups / customer complaints. Coordinate internal and external CPD to fulfill customer requirements
• Provide timely and effective performance reports and feed back to managements
• Lead, control, motivate, and guide subordinate staff in order to achieve the targets as well as Enhance skills and knowledge of staff
• Coordinate with LCM & legal issues and Controlling for compliance policies
• Carry out special project assignments

Qualifications :

• University Graduate in Marketing, Business administration or related field
• 3-5 years working experience in automotive business, if experience in sales and dealer support is a plus.
• Good command of spoken and written English
• Able to work with dealers, possess the knowledge the retail automotive market and product with skills on sales and marketing and strategic marketing planning

Job scope :

• Handle complaints from customers and solve problem to reach highest customer satisfaction
• Coordinate with Customer Relations team of dealer’s service workshop on any necessary support from MBTh
• Coordinate with internal departments/sections such as Warranty to get more details of customer’s vehicle history for goodwill handing or special claim consideration
• Coordinate with dealer’s workshop and request Technical support if found that it is necessary to bring the vehicle in CSD workshop
• Follow up customers’ issues with related department and feedback to customer to retain their highest satisfaction
• Prepare any necessary reports required in Technical Complaint Management

Qualifications:

• University Graduate in Business Administration or related field
• 1-3 years working experience in Customer service field. If possess knowledge in automotive industry and/or technical problem/solution is an advantage.
• Good command of spoken and written English
• Good interpersonal, communication, and negotiation skills with excellent service mind
• Good attitude and work well under pressure
• Computer literacy and able to work with other people

Job scope :

• Manage Production Audits according to control systems 3 (PA) of Daimler AG and MB Thailand requirements
• Plan and monitor all relevant operations and activities for PA Body Shop, PA Paint Shop, PA Assembly Shop
• Plan and implement improvement of process and interface with PA scope
• Prepare and perform reporting system to follow up PA activities in all shops
• Plan and Set up projects in responsible area
• Set up and monitor target within the responsible team to ensure targeted output
• Coordinate with Customer Relations team of dealer’s service workshop on any necessary

Qualifications :

• University Graduate in Engineer in Manufacturing and/or automotive or related field
• 5 years working experience in Automotive Manufacturing process. If possess knowledge in quality system within automotive industry as well as ISO 9001 and ISO/TS 16494 is an advantage.
• Good command of spoken and written English
• Must possess strong interpersonal, communication, supervisory, and negotiation skills
• Good attitude, open-minded, and work well under pressure
• Computer literacy and able to work in team with other people

Job scope :

• Provide the dealer’s network development with the standard guidance and assist through regular contacts and visits
• Conduct regular review / evaluate analysis and provide action plan to the dealers for improvement of their after- sales quality & quantities
• Counsel dealership management when required to ensure that dealer standards are consistently met
• Conduct report regarding to after-sales related issues and dealer feed back for the contribution to the policy or decision making of the management
• Key figures / workshop business analysis and facilitate and Carry out special module assignments

Qualifications :

• University degree in Business Administration or equivalent
• Strong in analytical skill
• Possess good leadership, problem-solving, communication, and interpersonal skills
• Proactive, energetic, hard working, good service-minded, and teamwork-oriented
• Able to travel extensively nationwide, and able to work under pressure
• Good command of spoken and written English
• Computer literate i.e. Microsoft Office, etc.

Job scope :

• Ensure implementation of quality system of product/process as well as process audit and monitoring of all necessary corrective and/or preventive action
• Ensure all the system and process are in compliance to ISO/TS 16949 and DAG Product/process requirements
• Establish PA performance reports on the required basis
• Support and coordinate with other Engineering areas to implement MB Production standard through process audit and improvement

Qualifications :

• University Graduate in Industrial Engineering, Automotive Engineering, Mechanical Engineering or related field
• 3 years working experience in manufacturing process as well as process/product of automotive field, if experience and familiar with quality systems such as VDA, ISO/TS16949, ISO9001, QS9000 and others as well as automotive techniques (APQP, PPAP, FMEA, others) is a plus.
• Good analytical, audit, and computer skill
• Good command of spoken and written English
• Possess strong interpersonal, diplomatic and negotiation skill and understand Team work approach

Job scope :

• Audit product quality based on MB Standard and provide quality information feedback if found major problem, keep record, and present the audit vehicle to related departments
• Conduct audit tasks to at least at minimum sample size per month per model and keep record of all problems found
• Support on quality information at TAAP Final Quality Gate (QGC) and ensure communication of quality Failure Class (FC) between CPA1 auditor and TAAP auditor/inspector.

Qualifications :

• Vocational or Higher Vocational Graduate in Automotive, Mechanical or related field
• 5-7 years working experience in automotive field or automotive manufacturing, if possess skill in inspection/rectification is a plus.
• Communicable of spoken and written English
• Possess skills in Computer and PC literate, product audit and CPA training with good presentation skill and no color blind

Job scope :

You will start fulfilling your potential from day one - with CAReer, the trainee program for all who want to make a difference. Provided that you are interested in the future in an international organization.

As trainee in the CAReer program, you will get to know Daimler within 12 to 15 months. You will pass through various functional areas within the corporation, take part in training modules and build up your personal network. During these project assignments, you will have the opportunity to demonstrate your abilities, quickly and efficiently familiarize yourself with the organization, and receive the ideal preparation for your future field of work.

Entry to the organization will be at Executive level, on attractive contractual terms.


Qualifications :

• Graduates with a Bachelor or Master degree or Early Professionals with first professional experience (max. 3 years)
• Academic background in the area of Business Administration, Business Information Systems, Management Sciences, Economics, Finance and/or related, with outstanding academic grades and active curriculum portfolio
• Relevant internship exposure and knowledge of second language (preferably German, Mandarin)
• Flexible, mobile and demonstrate open-mindedness for international assignment, with a sense of fairness and integrity

Job scope :

• Identify and acquire potential car fleet customers including define Fleet Key account target and strategy to approach the fleet market
• Develop of competitive offers for products as well as for financial services and fleet management tools
• Responsible for all diplomatic sales
• Lead the team both Fleet sales and Diplomatic sales in order to achieve sales target
• Coordinate and proactively work with all concerned parties e.g. MBLT, dealers, and other departments to ensure smooth sales operations process

Qualifications :

• Bachelor or Master degree in Marketing, Business Administration or related field
• At least 7 years experience in Automotive industry, preferably in wholesale and /or retail business
• Good background knowledge of automotive business, being proficient in financial services and fleet management tools
• Strong Analytical, Problem Solving, and Negotiation skills with high self-confidence
• High level of customer orientation and service mind
• Good command of spoken and written English

Job scope :

• Create and update Warranty claim reports
• Follow up claims with suppliers and update outstanding claims from DAG and suppliers
• Post credit note in the Kerridge Autoline and coordinate with CAD on credit notes

Qualifications :

• University graduate in business administration or any related fields
• Experiences in Warranty claims or Suppliers’ claims is a plus
• Computer literacy and able to read/communicate in English