บริษัท เมอร์เซเดส-เบนซ์ (ประเทศไทย) จำกัด เราไม่เพียงเป็นเลิศเฉพาะการสร้างสรรค์ยนตรกรรมเท่านั้น แต่เรายังคงความเป็นหนึ่งในการเสนอโอกาสแห่งความก้าวหน้าให้กับคนรุ่นใหม่อีกด้วย ทั้งหมดนี้เกิดจากความมุ่งมั่นในการรักษาคุณภาพในระดับที่เหนือมาตรฐานด้านการจัดการและการพัฒนาทรัพยากรบุคคล

Job scope :

• Supervise Account Payable/Receivable activities within Corporate Accounting department
• Process accounting transactions via SAP
• Provide the responsible financial information to concerned parties to support monthly financial statements
• Monitor and review outstanding payable/receivable, aging report, deferred input and clearing VAT, rectify problem and report to management if found any deviation
• Set up and implement all necessary tasks/activities to support internal auditing and control within the department

Qualifications :

• University Graduate in Accounting
• 3 years working experience in Accounting and Thai Accounting Standard, if in Automotive business and/or Internal Auditing experience is a plus
• Good command of spoken and written English
• Able to work with SAP, advanced knowledge of bookkeeping, financial accounting, and local market understanding would be an advantage
• Good attitude and work well under pressure
• Computer literacy and able to work with other people

Job scope :

• Control portfolio performance such as administer early delingquesnt accounts, monitor first payment defaults and coordinate internally for any customer-related activities
• Coordinate and support customers on any collection issues
• Manage repossession and remarketing process by coordinating with related parties, controlling stock of repossessed/company cars, maintaining records
• Support collection team in managing litigation cases and problem account such as document preparation, payment restructuring support

Qualifications :

• University Graduate in Business Administration or related field
• 1-3 years working experience in collection tasks. If possess experience in automotive industry and/or financial business is an advantage.
• Good command of spoken and written English
• Good interpersonal, communication, problem-solving, and negotiation skills with excellent service mind
• Good attitude and work well under pressure
• Computer literacy and able to work with other people

Job scope :

• Develop, implement and monitor customer process & support policy to achieve efficient and high qualitative processes
• Analyze performances of Customer Process & Support and implement necessary actions to increase customer satisfaction
• Supervise and assist handling of dealers order follow ups / customer complaints. Coordinate internal and external CPD to fulfill customer requirements
• Provide timely and effective performance reports and feed back to managements
• Lead, control, motivate, and guide subordinate staff in order to achieve the targets as well as Enhance skills and knowledge of staff
• Coordinate with LCM & legal issues and Controlling for compliance policies
• Carry out special project assignments

Qualifications :

• University Graduate in Marketing, Business administration or related field
• 3-5 years working experience in automotive business, if experience in sales and dealer support is a plus.
• Good command of spoken and written English
• Able to work with dealers, possess the knowledge the retail automotive market and product with skills on sales and marketing and strategic marketing planning

Job scope :

• Handle complaints from customers and solve problem to reach highest customer satisfaction
• Coordinate with Customer Relations team of dealer’s service workshop on any necessary support from MBTh
• Coordinate with internal departments/sections such as Warranty to get more details of customer’s vehicle history for goodwill handing or special claim consideration
• Coordinate with dealer’s workshop and request Technical support if found that it is necessary to bring the vehicle in CSD workshop
• Follow up customers’ issues with related department and feedback to customer to retain their highest satisfaction
• Prepare any necessary reports required in Technical Complaint Management

Qualifications:

• University Graduate in Business Administration or related field
• 1-3 years working experience in Customer service field. If possess knowledge in automotive industry and/or technical problem/solution is an advantage.
• Good command of spoken and written English
• Good interpersonal, communication, and negotiation skills with excellent service mind
• Good attitude and work well under pressure
• Computer literacy and able to work with other people

Job scope :

• Manage Production Audits according to control systems 3 (PA) of Daimler AG and MB Thailand requirements
• Plan and monitor all relevant operations and activities for PA Body Shop, PA Paint Shop, PA Assembly Shop
• Plan and implement improvement of process and interface with PA scope
• Prepare and perform reporting system to follow up PA activities in all shops
• Plan and Set up projects in responsible area
• Set up and monitor target within the responsible team to ensure targeted output
• Coordinate with Customer Relations team of dealer’s service workshop on any necessary

Qualifications :

• University Graduate in Engineer in Manufacturing and/or automotive or related field
• 5 years working experience in Automotive Manufacturing process. If possess knowledge in quality system within automotive industry as well as ISO 9001 and ISO/TS 16494 is an advantage.
• Good command of spoken and written English
• Must possess strong interpersonal, communication, supervisory, and negotiation skills
• Good attitude, open-minded, and work well under pressure
• Computer literacy and able to work in team with other people

Job scope :

• Find optimal supplier for non-production materials in regards of prices, delivery, and quality
• Work on Market research, local and abroad to identify potential suppliers
• Develop new potential suppliers for non-production materials
• Identify if cost saving potential and negotiate with suppliers and handle procurement activities in co-operation with team manager
• Represent procurement on project briefing and bidding including negotiation and administration on local contracts
• Prepare any necessary reports, system administration on material code as well as supplier and approved vendor list database

Qualifications :

• University Graduate in Business Administration, Economics, or related field
• 3 years working experience in purchasing or procurement of facilities, materials, and services. If possess knowledge in automotive industry and/or ISO9000 is an advantage.
• Good command of spoken and written English
• Good interpersonal, communication, and negotiation skills with excellent service mind
• Good attitude and work well under pressure
• Computer literacy and able to work with other people

Job scope :

• Ensure implementation of quality system of product/process as well as process audit and monitoring of all necessary corrective and/or preventive action
• Ensure all the system and process are in compliance to ISO/TS 16949 and DAG Product/process requirements
• Establish PA performance reports on the required basis
• Support and coordinate with other Engineering areas to implement MB Production standard through process audit and improvement

Qualifications :

• University Graduate in Industrial Engineering, Automotive Engineering, Mechanical Engineering or related field
• 3 years working experience in manufacturing process as well as process/product of automotive field, if experience and familiar with quality systems such as VDA, ISO/TS16949, ISO9001, QS9000 and others as well as automotive techniques (APQP, PPAP, FMEA, others) is a plus.
• Good analytical, audit, and computer skill
• Good command of spoken and written English
• Possess strong interpersonal, diplomatic and negotiation skill and understand Team work approach

Job scope :

• Audit product quality based on MB Standard and provide quality information feedback if found major problem, keep record, and present the audit vehicle to related departments
• Conduct audit tasks to at least at minimum sample size per month per model and keep record of all problems found
• Support on quality information at TAAP Final Quality Gate (QGC) and ensure communication of quality Failure Class (FC) between CPA1 auditor and TAAP auditor/inspector.

Qualifications :

• Vocational or Higher Vocational Graduate in Automotive, Mechanical or related field
• 5-7 years working experience in automotive field or automotive manufacturing, if possess skill in inspection/rectification is a plus.
• Communicable of spoken and written English
• Possess skills in Computer and PC literate, product audit and CPA training with good presentation skill and no color blind

Job scope :

• Receive complaint from customers and help solving customers’ problems at the highest customers’ satisfaction possible
• Coordinate and work with dealers to identify customers’ problems especially when customers did not satisfy with the customer service from dealers’ workshop
• Coordinate with the concerned parties to taking care of customers in order to help out customers on their problem as well as to continue using MB products and ensure the good reputation and satisfactory
• Provide the customers satisfaction questionnaire for improve Dealers network
• Prepare any required reports in Customer Complaint area and update the problem with related parties

Qualifications :

• University Graduate in Engineering, Business Administration or related field
• 3-5 years working experience in related functions, if experience in technical complaint of automotive business is a plus.
• Good command of spoken and written English
• Good interpersonal, communication, and negotiation skills with supurb service mind
• Good attitude and work well under pressure
• Computer literacy and able to work with other people

Job scope :

• Identify and acquire potential car fleet customers including define Fleet Key account target and strategy to approach the fleet market
• Develop of competitive offers for products as well as for financial services and fleet management tools
• Responsible for all diplomatic sales
• Lead the team both Fleet sales and Diplomatic sales in order to achieve sales target
• Coordinate and proactively work with all concerned parties e.g. MBLT, dealers, and other departments to ensure smooth sales operations process

Qualifications :

• Bachelor or Master degree in Marketing, Business Administration or related field
• At least 7 years experience in Automotive industry, preferably in wholesale and /or retail business
• Good background knowledge of automotive business, being proficient in financial services and fleet management tools
• Strong Analytical, Problem Solving, and Negotiation skills with high self-confidence
• High level of customer orientation and service mind
• Good command of spoken and written English

Job scope :

• Translate Technical English in After Sales areas
• Conduct English courses for vocational students
• Conduct Soft skill training courses & development in Sales & After Sales professional areas

Qualifications :

• University degree.
• Preferable, 1-5 years working experience in automotive business
• Strong in communication skill with competency on Soft skills training is a must
• Possess good leadership, problem-solving, and interpersonal skills
• Proactive, energetic, hard working, good service-minded, and teamwork-oriented
• Able to travel extensively nationwide, and able to work under pressure
• Good command of spoken and written English and Computer literate

Job scope :

• Create and update Warranty claim reports
• Follow up claims with suppliers and update outstanding claims from DAG and suppliers
• Post credit note in the Kerridge Autoline and coordinate with CAD on credit notes

Qualifications :

• University graduate in business administration or any related fields
• Experiences in Warranty claims or Suppliers’ claims is a plus
• Computer literacy and able to read/communicate in English