Mr. Putthi Tulayathun, Vice President in After-Sales of Mercedes–Benz (Thailand) Limited, said: “Service excellence, customer satisfaction and appreciation are top priorities of Mercedes-Benz. “My Service” is an innovative After-Sales service concept that addresses individual needs of each customer and offers the most suitable set of services to each of them in order to achieve the highest level of customer satisfaction. We strive to be the class leader in After-Sales and we are putting special emphasis and dedication to ensure both highest-quality of Parts and Services. At this moment, we are pleased to present our valued customers with ‘Mercedes–Benz Service Plus’, a new After-Sales program which represents the brand name of Mercedes-Benz Service Package and Extended Warranty products in Thailand. Mercedes-Benz Service Plus products available cover the expense of genuine parts and labor for regular maintenance, major Wear and Tear replaced under normal usage condition as well as for obliged warranty work depending on conditions specified in each package.
“Customers can extend warranties for their cars up to 5 years with unlimited mileage under Mercedes-Benz Service Plus program. This new service program will ensure customers with higher resale value and maintaining vehicle safety condition since only Mercedes-Benz Genuine Parts and Mercedes-Benz Lubricants are used. Ultimately, our new service releases customers from unexpected Service expenses and hence provides transparent overview of “Total Costs of Ownership” without any risks on inflation and price increment. For extra convenience, customers can choose to bring in their cars for service at any prefered authorized service centers of Mercedes–Benz nationwide”, Mr. Putthi added.